Privacy Policy

Effective Date: 1 June 2026

Welcome to the Privacy Policy of Casino Nine ("we", "us", "our"). This policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website and services in Australia.

1. Information We Collect

We collect the following types of personal information:

Identity Information: name, date of birth, gender.
Contact Information: email address, phone number, postal address.
Account Information: username, password, payment details.
Usage Data: IP address, browser type, pages visited, time spent on pages.
Transaction Data: deposits, withdrawals, bets placed, winnings.
Verification Data: identification documents for age and identity verification.

2. How We Collect Your Information

We collect your personal information directly from you when you register, make transactions, or communicate with us. We may also collect information automatically through cookies and similar technologies when you use our website.

3. Use of Your Information

We use your personal information to:

Provide and manage your account and access to our services;
Verify your identity and age to comply with legal requirements;
Process transactions and payments;
Improve our website, services, and customer support;
Send you promotional materials and offers (with your consent where required);
Prevent fraud, money laundering, and other illegal activities;
Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may disclose your personal information to:

Our service providers and partners who assist us in operating our business;
Regulatory authorities and law enforcement agencies as required by law;
Other third parties with your consent or as necessary to protect our rights.

5. International Transfers

Your information may be transferred to, stored, and processed in countries outside Australia. We ensure that such transfers comply with applicable privacy laws and that your information is protected.

6. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.

7. Your Rights

Under the Australian Privacy Act 1988 and other applicable laws, you have the right to:

Access and obtain a copy of your personal information;
Request correction of inaccurate or incomplete information;
Withdraw consent where applicable;
Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: [email protected]

Phone: +61 2 1234 5678

Mailing Address: Privacy Officer, Casino Nine, 123 Gaming Street, Sydney, NSW 2000, Australia

For more information about privacy rights in Australia, you may visit the Office of the Australian Information Commissioner (OAIC).